Before I purchased Sam DJ, I emailed the company and asked if they sold this product on CD as I wanted to use it on my home computer which has no internet. They said they didn't but I could just download it and copy to Cd and take it home. I did this but it won't play as it needs Firebird connected to the net. They didn't tell me this and are not answering my emails now so it looks like I have wasted £96 unless anybody can tell me a way round the problem. Thanks.

Keep in mind that if you've been emailing them over the weekend, most likely there's been no one in the offices. Submit a ticket to support.

Else, most likely SAM PDJ just needs to download the Firebird software to install it. I'd take your computer somewhere that it could temporarily have internet access during the install process.

Thanks for the reply but I emailed them a few days apart. They answered quickly enough when they thought I was buying. Also, I don't think your suggestion would work as I deleted firebird on my works computer and SAM DJ wouldn't work until I re-installed it.

The offices should just now be opening for the day. You might try calling for phone support.

Phone: (972) 739-6420

I am in England and need a reply by email, sorry.

Then submit a ticket to support, and also email support@spacialaudio.com

That's the best advice I can give you.

Can firebird be downloaded and burned to a disk to be installed on the net-less system first before SAMPDJ?

mmmmm needs a reply my email? no Internet? weird that