So i have a lil isse with the "Label" Field in SAM Cloud.
as far as i know, sam cloud reads the idv3 tags from the uploaded tags and correctly fills that in in the system for the reporting. SAM has here also the "P-Line" Field, which is the publisher field which is associated with the %publisher% idv3 tag, but somehow i dont figure out which idv3 tag is associated with the "LABEL" Field in SAM Cloud. i tried already the %COPYRIGHT% idv3 tag, but sam doesnt recognices this as the label tag and i dont want to enter the label info in every 19.000 songs manually in the sam cloud backend...
also the support wasnt very helpful at all....:
Sebastian Kurz Friday at 15:02 Dear Team,
can you say me which idv3 tag field is sam cloud using for the "label" tag? in the library in sam cloud somehow some songs the publisher and / or labels are missing, but the are tagged with in the copyright field and publisher field. but which field is sam cloud AND Sam live dj using for the label field?
Sam-Cloud-Song-Details.PNG (60 KB) tagging.PNG (100 KB) Avatar Jasrah Friday at 15:11 Hi Sebastian
Thank you for contacting Spacial Technical and Sales Support services.
I have assigned your request to a colleague who is better suited to assisting you with this particular request.
Regards,
Jasrah Support Specialist
Avatar Sebastian Kurz Today at 13:02 Do you already have an update for me? As we want to start per 1th of sept. with an public testrun, it would be nice if we can have the info before that
Avatar Irshaad Today at 15:01 Hello,
Please let us know if the support ticket you created has been resolved.
If not, please update us on the current status.
Regards,
Irshaad Pheerunggee Senior Support Specialist
Avatar Sebastian Kurz Today at 15:10 as i wrote earlier, it is not resolved and i didnt got feedback from you whre you wrote:
Jasrah Friday at 15:11 Hi Sebastian
Thank you for contacting Spacial Technical and Sales Support services.
I have assigned your request to a colleague who is better suited to assisting you with this particular request.
Regards,
Jasrah Support Specialist
Avatar Irshaad Today at 15:16 Hello,
The Label tag is available in the Extended Info section in Sam Broadcaster Cloud.
Regards,
Irshaad Pheerunggee Senior Support Specialist
Avatar Sebastian Kurz Today at 15:39 Hello Irshaad,
Please read the full ticket, your answer does not answer my question in any way and that was not what i asked for. that kind of support is not very helpful:
Sebastian Kurz Friday at 15:02 Dear Team,
can you say me which idv3 tag field is sam cloud using for the "label" tag? in the library in sam cloud somehow some songs the publisher and / or labels are missing, but the are tagged with in the copyright field and publisher field. but which field is sam cloud AND Sam live dj using for the label field?
i will not enter manually the label in every track, that are over 19.000 tracks.
Avatar Irshaad Today at 15:47 Hello,
Sam Broadcaster Cloud uses the LABEL tag which is available in the Extended Info tab. Note that you will need to manually insert them if they are not available.
Regards,
Irshaad Pheerunggee Senior Support Specialist
Avatar Sebastian Kurz Today at 15:50 Irshaad, sam cloud reads the idv3 tags from the mp3s, it already recognizes the "publisher" idv3 tag, but i want to know which idv3 tag is associated with the label tag in SAM Cloud, so i can tag the mp3s correctly so that sam cloud fills in the information in the backend of sam cloud.
the mp3s in our cloud are already tagged in the %copyright% and %publisher% tag with the label, but only the publisher tag is recognized and assosiated with the "p-line". so i want to know what tag is associated with the label tag.
Does someone else also had this issue?
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File comment: tagging of the mp3s

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File comment: SAM Backend View

Sam-Cloud-Song-Details.PNG [ 63.72 KiB | Viewed 3632 times ]
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