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PostPosted: November 3rd, 2013, 12:49 pm 
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Hi all I'm new on here so please forgive me if this is somewhere else.

My problem is after about 27 mins Samcast just stops and then you have to press start again why is this?

How can I fix this I've tried to reinstall etc and that doesn't fix it.

Please can you help?

Thanks


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PostPosted: November 4th, 2013, 11:13 am 
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Are you running a test version, maybe? Usually that should not happen.

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Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

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Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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PostPosted: November 4th, 2013, 11:15 am 
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Hi no its a full version


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PostPosted: December 9th, 2013, 5:00 am 
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Hi there,

I have just started having this problem. Did you get it fixed in the end?

Gavin


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PostPosted: December 9th, 2013, 7:58 am 
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Yeah installed it on another hard drive as there is 2 in the PC and that seemed to work. Very strange


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PostPosted: January 8th, 2014, 2:05 am 
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I have this same problem with SAM Cast and have been going "around round" with Support system for a few months on it -- Randomly it stops sending audio and I have to click "STOP" and click "START" again to get it going -- I swear there is a bug in Samcast but Spacial does not want to 'admit' to it. Wish I never paid the $200 for SAMCast.

(This was never a problem with Simplecast back in the day and nor a problem with Shoutcast DSP)


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PostPosted: January 8th, 2014, 2:12 am 
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I had to stop using SAMCast because of this and went back to Shoutcast DSP which has been running non stop for weeks.


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PostPosted: January 22nd, 2014, 9:31 pm 
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xmusic wrote:
I have this same problem with SAM Cast and have been going "around round" with Support system for a few months on it -- Randomly it stops sending audio and I have to click "STOP" and click "START" again to get it going -- I swear there is a bug in Samcast but Spacial does not want to 'admit' to it. Wish I never paid the $200 for SAMCast.

(This was never a problem with Simplecast back in the day and nor a problem with Shoutcast DSP)


Me and spacial resolved my concern via the ticketing system. I have to say I despite my issues with the software I received excellent customer care from Spacial.


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PostPosted: January 22nd, 2014, 10:23 pm 
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Are you willing to share the solution?
That's what the forum is about in the first place.

Even though we appreciate you sharing the outcome of a support request as well.

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Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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