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PostPosted: August 12th, 2011, 10:07 pm 
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It's very rare the station I work on is ever actually utilizing "Auto DJ", but it's active at all times in case a DJ has an emergency. Since the update to the latest version of SAM Broadcaster (4.9.1) at seemingly random times songs sitting in the queue will queue at two songs at once. What I mean is Deck A and Deck B will both load a song and begin playing it when only one should be playing. Has anyone experienced a problem like this? In the previous version of SAM this never happened, so I'm really curious.

We do sometimes use both Decks, but that's solely for pre-records to add music beds and what not. I've also checked to see if any songs affected that I've been able to catch have the "Track can be overlayed" checked, but none of them do (not that I know if that matters or not). If I would guess it seems to happen maybe once every four to eight hours.

The only PAL script I've ever run has been Festerhead's Wordpress Plugin PALs, and we're getting ready to get rid of them actually. The computer using SAM is operating Windows XP and 1 GB of RAM. I've really only noticed improvements in speed since upgrading, so I'm not sure what would cause this interesting occurrence. Also we're running SAM with My SQL.

Any help would be awesome, thanks!

Edit: I couldn't find any threads about this before posting, but saw this was an issue that was fixed in the beta of 4.9.2? So this was a common occurrence, anyone know why it happened?

Double Edit: Ironically, updated to 4.9.2, restored defaults to the fader, and it happened ten minutes later.

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PostPosted: August 13th, 2011, 9:42 am 
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Kanashimi wrote:
Edit: I couldn't find any threads about this before posting, but saw this was an issue that was fixed in the beta of 4.9.2? So this was a common occurrence, anyone know why it happened?

It was quite a common issue. Never happened to me but I've seen a bunch of reports on that issue in the "SAM 4.9.1" release notes thread.
No idea why this has happened though.
If 4.9.2 beta does not fix the issue for you, please open a ticket at main support desk.
http://spacialaudio.com/?page=helpdesk-ticket-create

They might be better able to help you as this seems to be a software bug and not an error in the way you control sam...

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PostPosted: August 16th, 2011, 4:50 am 
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Thanx - got your ticket - will investigate further

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PostPosted: August 16th, 2011, 5:32 am 
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clickbutt wrote:
Thanx - got your ticket - will investigate further
Kanashimi, you're in good hands !!

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PostPosted: September 7th, 2011, 10:15 pm 
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Would love to know what came of this since I just had the same thing happen to me a few minutes ago...


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PostPosted: September 8th, 2011, 8:35 pm 
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happened to me today. two songs were playing at once for about 3 mins

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PostPosted: September 9th, 2011, 12:57 am 
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I've was having this problem every hour or so and made one change to my config that seems to do the trick. Haven't had a problem since.

Turn off "Trigger end of song..." under Gap Killer.

See if that does the trick.

JDM


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PostPosted: September 15th, 2011, 3:29 pm 
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I got the latest beta a week or 2 ago and no problems running 24/7 since then, but just now it started 2 songs at the same time. I see they just posted a new download, Ill try it and hopefully it wont do it again or I will try to turn off the trigger end of song trick.

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PostPosted: September 15th, 2011, 5:33 pm 
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Please let us know, Bob...my beta install is only a week or so old and it's doing it quite a bit lately :(


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PostPosted: September 16th, 2011, 1:19 pm 
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Look at the release notes for V4.9.2 viewtopic.php?f=20&t=34674
Should be fixed.

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PostPosted: September 27th, 2011, 11:30 am 
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This problem is very much NOT fixed in this version. Upgraded about 30 minutes ago and it's already done it just now :(

Any word on when this will finally be fixed?


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PostPosted: October 10th, 2011, 6:58 am 
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I take it I'm not the only one who's still experiencing this?

Any ETA on when this will get fixed? Pretty serious problem to leave hanging this long IMHO...


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PostPosted: October 10th, 2011, 7:16 am 
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Uh oh...didn't see the newest update from this past week. My comment was based on the version prior to that, so I'm off to download the fix....fingers crossed!


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