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 Post subject: Pro to cloud
PostPosted: June 13th, 2018, 12:45 pm 
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Joined: December 16th, 2015, 1:56 am
Posts: 27
Hi,

Can some one please advice me on how to switch from SAM pro to cloud. I live in a country that is very hot this time of year and I'm going away for a week so don't want to leave my PC running, hence why I want to use cloud.

Is there anything in particular I must do apart from exiting from pro?

Thanks,

Regards,

George


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 Post subject: Re: Pro to cloud
PostPosted: June 14th, 2018, 6:42 am 
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Joined: December 6th, 2004, 9:00 am
Posts: 7620
Location: Aachen (Germany)
#1 make sure SAM Cloud is set up at all (It's not a magical backup of your SAM Pro)
#2 make sure the Mode in the Broadcast Control Window inside SAM Pro is set to Live with Cloud backup
#3 If your SAM Pro is connected to a third party Streaming provider, make sure you have that added in SAM Cloud as a relay. (Without relay you can only stream to the built-in server with either SAM Pro or Cloud)

That's the only things I can advise.
Also in the Broadcast Control Window you should see how SAM Cloud is running and playing already.

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Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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 Post subject: Re: Pro to cloud
PostPosted: June 17th, 2018, 11:22 am 
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Hi Mastacheata, Thanks for your reply. Sorry for my late response.

So, Do I have to "have the Mode in the Broadcast Control Window inside SAM Pro is set to Live with Cloud backup"?

Or can I stop the stream in PRO and use Cloud as a standalone? as my pc will be off for a week.

Thanks mate,

Regards,

George


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 Post subject: Re: Pro to cloud
PostPosted: June 17th, 2018, 8:12 pm 
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Location: Aachen (Germany)
Actually standalone and backup mode are no different when SAM is off.
It's just that you can turn SAM on at any time and it will automatically take over the live streaming again without having to switch modes first.

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Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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 Post subject: Re: Pro to cloud
PostPosted: June 17th, 2018, 11:02 pm 
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Joined: December 16th, 2015, 1:56 am
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Fantastic, Thank you for the info.


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 Post subject: Re: Pro to cloud
PostPosted: June 19th, 2018, 3:37 am 
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Hi,

One more question. I am using the trial of cloud, I tried to add my relay and got this message: You do not have sufficient relays available. IS this because it's the trial version?

Thanks


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 Post subject: Re: Pro to cloud
PostPosted: June 19th, 2018, 2:51 pm 
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Location: Aachen (Germany)
I've got no idea about the trial limitations. You should ask a Spacial Sales representative about that.

The more expensive paid plans include 2/4 relays without additional cost, but you can also adjust the basic bronze plan to add just a single relay.
Attachment:
samcloud-billing.PNG
samcloud-billing.PNG [ 38.94 KiB | Viewed 471 times ]

My custom plan includes additional storage space and an external relay for 2.50 USD/month, but is otherwise just the same as the bronze plan.

_________________
Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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