My experience with Spacial support is very limited. I've used them like 2-3 times in 10+ years to reset my activations.
Usually they reset exactly ONE activation, the one that has been activated the longest time.
That can sometimes cause problems when you have a main machine running for years and a dev/test/backup machine that gets upraded/exchanged regularly.
In my case I usually talk to them after I switch computers or killed another windows and haven't properly uninstalled SAM before.
I did get this with my first installation. i don't know if you recall, i did it on a old pentium. Well, ti was better to avoid it ad the end. So I deactivated SAM and uninstalled from it. Then I bought a i3 4 cores 4GB, that I can expand till 8 GB ... the songs/scripts etc are contained into a SD cart of 128GB.
The other PC is in France. As you remember, this one I was used to connect via Team Viewer. Now it's off due moving.
They are telling that the fact the software is installed on 2 machines violates eula.
Interesting. Not sure if that EULA changed recently, but back when I got my SAM 4 and 2013 licenses you were allowed to have 2 installations at the same time and technically the limit was 3. Obviously the License terms always disallowed using more than one license at the same time. The second one was always supposed to be hot standby at most.[/quote]
I can't imagine to open a ticket and to wait for their time, in case of computer switch.
This is not something acceptable in 2019.
Yes I can install and activate it, till 3 machines.
The EULA states that I have to be the only one to have access to them etc... this make me laugh. I understand the goal, but in many of the cases in a radio, this is not doable ... bah ...
I do regret to have purchase from them :-/
Totally understand that. I don't like the company either, but the software is still the best for my purposes.[/quote]
I do agree, ti's the best, to me, in the world in this moment and at this price ... but the company