Skip to Content
It is currently March 9th, 2021, 5:21 am

All times are UTC - 6 hours [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Sam refuses to load
PostPosted: September 26th, 2020, 1:05 pm 
Offline
Super User
Super User

Joined: August 18th, 2005, 10:25 am
Posts: 1321
I'm running Sam 4.9.8 on Windows 7. It won't start. I get this error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: SAMBC.exe
Application Version: 1.0.0.0
Application Timestamp: 2a425e19
Fault Module Name: MSVCR80.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ca2b271
Exception Code: c0000005
Exception Offset: 650129e1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I disabled Norton, but that did not work. I rebooted. Not that either. I put MSVCR80.dll into C://Windows/System 32, and that didn't work.

What do I do?


Top
 Profile  
Reply with quote  
 Post subject: Re: Sam refuses to load
PostPosted: September 26th, 2020, 3:43 pm 
Offline
SVS Member
SVS Member

Joined: December 6th, 2004, 9:00 am
Posts: 8156
Location: Cologne (Germany)
It's not complaining about the Visual C++/C# aka .NET Runtime not being available at all, but about it being unloaded from memory.

Installing just the DLL is a bad idea, but often found as an "easy fix" on even reliable tech-news websites.
Doing so CAN fix the problem, but there's no way to tell if it really will help in advance, because the .NET Runtime is a lot more than just one DLL file.

On Windows 7 I think you still need to manually install .NET 2.0 from a redistributable package.
On Windows 8, 8.1 and 10 you can install .NET from the software and features menu in Windows Settings/Control panel (and I would strongly recommend doing it that way)

Running Windows 7 after January 2020 is a security risk and should be limited to Offline-only systems.

_________________
Benedikt Bauer - SVS (Spacial Volunteer Support)

Shop for readymade PAL scripts by countrywesterndj - Or get a custom script made by me (or others)

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


Top
 Profile  
Reply with quote  
 Post subject: Re: Sam refuses to load
PostPosted: September 26th, 2020, 5:51 pm 
Offline
Super User
Super User

Joined: August 18th, 2005, 10:25 am
Posts: 1321
Mastacheata wrote:
On Windows 7 I think you still need to manually install .NET 2.0 from a redistributable package.
I run Windows 7 and Net 2.0 is already installed.


Top
 Profile  
Reply with quote  
 Post subject: Re: Sam refuses to load
PostPosted: September 26th, 2020, 7:40 pm 
Offline
SVS Member
SVS Member

Joined: December 6th, 2004, 9:00 am
Posts: 8156
Location: Cologne (Germany)
I meant to reinstall it/change/repair it.

_________________
Benedikt Bauer - SVS (Spacial Volunteer Support)

Shop for readymade PAL scripts by countrywesterndj - Or get a custom script made by me (or others)

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


Top
 Profile  
Reply with quote  
 Post subject: Re: Sam refuses to load
PostPosted: September 27th, 2020, 7:51 am 
Offline
Super User
Super User

Joined: August 18th, 2005, 10:25 am
Posts: 1321
I repaired Microsoft NET 4.5 (I did not see 2.0 in Programs), updated Windows 7, but SAM still won't boot up. There is a new error message, however:
Problem Event Name: APPCRASH
Application Name: SAMBC.exe
Application Version: 1.0.0.0
Application Timestamp: 2a425e19
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4940
Fault Module Timestamp: 4ca2b271
Exception Code: c0000005
Exception Offset: 000029e1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Since the error message still mentions that DLL, I thought perhaps it relates to the one I put in yesterday, so I removed it from Windows/System 32. Here is the new error message:

Problem Event Name: APPCRASH
Application Name: SAMBC.exe
Application Version: 1.0.0.0
Application Timestamp: 2a425e19
Fault Module Name: StackHash_abcc
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c00000fd
Exception Offset: 7788b60a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: abcc
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: abcc
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9

So I removed SAMBC.exe from DEP, and yet another error message:

Problem Event Name: APPCRASH
Application Name: SAMBC.exe
Application Version: 1.0.0.0
Application Timestamp: 2a425e19
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c00000fd
Exception Offset: 7726b60a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 6 hours [ DST ]


Who is online

Users browsing this forum: Bing [Bot] and 50 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group