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PostPosted: July 22nd, 2021, 12:20 pm 
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So Im using the most recent Version of Sam Broadcaster live 2021.4 build 67618 and im having a issue of it hanging up on me in the event log it tell me that the websocket needs to reestablish a connection and also That the request list failed because there is no songs... just need help with getting pointed in the right direction to get this dealt with thank you


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PostPosted: September 15th, 2021, 9:11 pm 
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try downgrade to version 2021.3, 2021.4 has known issues


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PostPosted: September 18th, 2021, 7:17 am 
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graceway wrote:
try downgrade to version 2021.3, 2021.4 has known issues
Known to whom? I am currently on 2021.4 since release without issues. I have not seen posts regarding issues with either version.

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PostPosted: September 18th, 2021, 7:19 am 
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OP, if you have MySQL, have you tried re-indexing your database?

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PostPosted: September 30th, 2021, 1:41 pm 
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Please, how i can re-indexing my database? Is it possible with the tool Heidi?

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PostPosted: October 2nd, 2021, 8:49 am 
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Mixmaster01 wrote:
Please, how i can re-indexing my database? Is it possible with the tool Heidi?

MYSQL and Heidi use the same syntax. Have a look here for steps for MySQL: http://support.spacialaudio.com/forums/ ... 73#p138973

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PostPosted: October 8th, 2021, 2:55 am 
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Had a somewhat similar issue with 2021.4, and after sending in a ticket, Spacial Support told me that they are aware of an issue with the latest release which is affecting a small number of customers, and they recommended that I roll back to 2021.3, just did that, and going to see if things are better going forward.

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PostPosted: October 8th, 2021, 6:51 am 
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isaacl wrote:
Had a somewhat similar issue with 2021.4, and after sending in a ticket, Spacial Support told me that they are aware of an issue with the latest release which is affecting a small number of customers, and they recommended that I roll back to 2021.3, just did that, and going to see if things are better going forward.

Good to know. I guess I was one of the "lucky" ones. Thanks for the update.

My apologies to "graceway", now I know it is a "known issue".

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PostPosted: October 12th, 2021, 4:29 pm 
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Still had some trouble with earlier 2021.x versions with what appears to be a memory leak, though it could be one of my scripts, rolled back to 2020.8 for now, which I believe was better when I was using it earlier, hoping that should help for now...

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