Honestly, I think you'll get your questions answered quicker in here. Just let us know what questions you have and we'll do what we can to answer. The Spacial Volunteer staff are users of the software, just like everyone else...
Whew.... Hoping I didn't come off as "whining" about SAM; just disappointed in their presales process - kinda like "if this is normal before they get your money, fageddabout help afterwards", you know?
When I mentioned I worked through the curve to make it do what I needed to do, it's worth mentioning this was achieved through forum support, thank you.
...and some of us are over 50, but don't necessarily have money.
I'll echo Andrew and say that most operational questions can be answered here in the forums. As mentioned, we're users and our experience is likely to be of some value. Ask away!
Yeah, money is at a premium these days
No question the forum is the go-to resource for support.
I really like the way the program performs. (And I'm certain I've not even scratched the surface). Oh yeah, I did go ahead and plunk down the $$ for the full program.