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PostPosted: March 13th, 2011, 10:37 am 
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The SpacialNet stats have been down since Saturday morning.


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PostPosted: March 13th, 2011, 7:14 pm 
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As mentioned before, we have no access to these from here in the forum. It would make much more sense to alert someone in the main support department by submitting a SUPPORT TICKET.

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PostPosted: March 15th, 2011, 3:48 am 
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I did. The purpose of any Discussion Board is knowledge sharing. On these Boards, we share knowledge about SAM and Spacial bugs, which can be very helpful even when Tech Support is working on a problem. The SpacialNet Board should not really have its knowledge-sharing aspect prohibited.


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PostPosted: March 15th, 2011, 1:16 pm 
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But my point being is that the Spacial Support crew don't spend nearly the time in here as the rest of us. Getting those stats restored quickly means getting the information to the right people at the right time. I'm not trying to restrict anything, just suggesting a direction in which this information would have the most effect.

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Andrew Cannon
(SVS) Spacial Volunteer Support

WE DANCE AS ONE: A Celebration In Groove
All That Is GOOD In Dance Music from the
70's, 80's, 90's and Now... plus some of the
best DJs from around the world.
http://www.wda1.com


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PostPosted: March 15th, 2011, 6:23 pm 
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Like I said, I did both. Again, the Boards have FREQUENT help from users when Support is slow or doesn't know.


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