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 Post subject: TOUCH ABORTED
PostPosted: July 8th, 2012, 11:55 am 
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Joined: July 1st, 2012, 12:35 pm
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hello I am getting warning TOUCH ABORTED: AT LEAST ONE RELAY MUST BE ACTIVE, < on first song played through autiorealm after first song the rest of the songs are getting > TOUCH ERROR: DATABASE ERROR OCCURRED. PLEASE TRY AGAIN OR CONTACT SUPPORT. please help i have no radio on web. this has been doing this for 2 days now. I dont use sql .. I only drag and drop songs into que.....


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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 12:48 pm 
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SVS Member
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Joined: December 6th, 2004, 9:00 am
Posts: 7882
Location: Aachen (Germany)
Touch Aborted can be caused by any of the following:
1) No Audiorealm account set in the SAM Settings
2) No Station shortname set in the SAM Settings for Audiorealm
3) No Statistics relays
4) You have at least one statistic relay set up but it's set to private
5) An error on Spacials Websites (especially audiorealm.com is known for sporadic faults)


The Touch Error is is kinda misleading. It's not about YOUR database, but about the database powering the audiorealm.com website.
It's not unusual for the audiorealm website/the backend service to fail every few months for a few hours to a few days.
You'll just have to wait and sit this out. At least after you or anyone else has reported the issue to the spacial officials via the official ticket system:
http://spacialaudio.com/index.php?mact= ... eturnid=87

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Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 1:02 pm 
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Thank you Mastacheata : I have put in trouble ticket , so I guess the rest is a waiting game. I do have all that you mentioned in settings (shortname, relays etc. etc.) again ty very much for your response..


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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 2:58 pm 
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Joined: July 1st, 2012, 12:35 pm
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i opened the warning on touch's and heres what I got


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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 5:39 pm 
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Joined: May 8th, 2004, 9:00 am
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Location: Denver, CO
Nothing to be conerned with we 'old timers' see this message frequently when AudioREalm servers have an issue, does not affect your stream.

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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 7:27 pm 
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DJ Cassio wrote:
Nothing to be conerned with we 'old timers' see this message frequently when AudioREalm servers have an issue, does not affect your stream.


But it is effecting the stream... Station not unusable in audiorealm pretty much useless for me , I have no broadcasting till I figure this out. If I or anyone tries to listen we get radio is offline at elite's classics http://www.audiorealm.com/181604 But its still listing songs being played on my end :lol: ok imna go nuts .....


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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 8:01 pm 
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Joined: December 6th, 2004, 9:00 am
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Location: Aachen (Germany)
You (and your listeners) can still tune into your stream via the stream server's URL or via the shoutcast/icecast Yellow Pages / Directory.
That's true even if you are hosting your stream with spacialnet (at least as far as their public info on that stream hosting goes)

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Benedikt Bauer - SVS (Spacial Volunteer Support)

We're offering custom PAL / PHP code and general SAM assistance at palscripts.com

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


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 Post subject: Re: TOUCH ABORTED
PostPosted: July 8th, 2012, 8:13 pm 
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ty again , ya all great ppl I appreciate your help station mysteriously started working.. I will look up the station with info you provided Mastacheata , ty so much .......... this has happened more than once. figured with the money paid things should run a lil smoother ^5 tc


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