The players and PAL scripts cannot read the tags.
They get all their information from the database.
Both the load tags mechanism and the add song/playlist/folder to SAM functionality are completely separate from that. They don't interact with the UI or the other components directly, but only import the tags/file meta info into the database.
So if your player shows the right info, the song info editor should do so as well. (unless there is some crazy caching mechanism built into SAM's song info editor)
I think it was working now not any longer.
Because all the songs are into the Database, have being put months and months ago by the owner (whose not a programmer at all)
Indeed I found a lot of mess-up ... he often didn't write the metadata etc and SAM was taking just the file name "performer - title.mp3"
Now, I ended o put the correct fields on each file, that's why I discovered this issue
I tried now to restart it (I couldn't yesterday due on air programs) but nothing have changed.
I replicated the whole radio on my system creating a sandbox to work properly and not via TeamViewer.
I did get the same issue, not equal ... similar (same files same songs same everything)
In his case: 5 tags loaded, 4651 failed to load properly and 1 were skipped. For details refer to MassTagger.log
on my case:
576 tags loaded, 670 failed to load properly and 3500 were skipped. For details refer to MassTagger.log
into this MassTagger there i nothing useful for a debug
Instead using the "Loda tag" button, not in all cases but in the majority of the case I get the message I wrote in the opening post :-/
[EDIT] I empty all the categories of Music deleting them from ALL and I reloaded each one.
I got something different: 1941 tags loaded . 2627 failed to load properly and 0 were skipepd.
Now in the MassTagger.log there are only the files failed ... and I have not clue why
PLease here an example from the log
Failed: K:\RADIO\MUSIC\POP-JAZZ\Charles Aznavour\Je Voyage\Charles Aznavour - 01 Lisboa.mp3
Failed: K:\RADIO\MUSIC\POP-JAZZ\Charles Aznavour\Je Voyage\Charles Aznavour - 02 Je n'entends rien.mp3
Failed: K:\RADIO\MUSIC\POP-JAZZ\Charles Aznavour\Je Voyage\Charles Aznavour - 03 Quelquun de différent.mp3
Failed: K:\RADIO\MUSIC\POP-JAZZ\Charles Aznavour\Je Voyage\Charles Aznavour - 04 Des mots.mp3
P.S. is there anything on the config XML file should I take into consideration?[/EDIT]