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Remote Desktop Troubles

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Situation.

You have SAM running on a remote server 24/7 but notice that when you log off the stream goes down a few minutes later.

Solution.

The issue is with the idle session policy of the the server.

To change this you can click Start>Control Panel>Administrative Tools>Terminal Services Configuration

Once the screen has loaded click on connections on the left hand side and right click on the RDP TCP and select properties.

If you then click on the session tab you will see the option to extend the idle session limit and end session limits.

If you set these to never the server will not disconnect the software no matter how long you are logged out for.

Reboot the server for the changes to take effect.

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