Skip to Content
It is currently November 30th, 2023, 7:41 pm

All times are UTC - 6 hours [ DST ]




 [ 3 posts ] 
Author Message
PostPosted: May 29th, 2019, 10:48 pm 
Offline
New User
New User

Joined: May 29th, 2019, 10:36 pm
Posts: 5
I am new to SAM Broadcaster cloud. I have a Gold plan. The default 50 GB is insufficient for my content. How do I increase the storage?

(How long does Support mails take to answer from Spacial. My mail to then has not been answered for two days. So wondering about the support levels.)

Thanks,
Saran


Top
 Profile  
 
PostPosted: May 30th, 2019, 9:30 am 
Offline
SVS Member
SVS Member

Joined: December 6th, 2004, 9:00 am
Posts: 8306
Location: Cologne (Germany)
Usually Spacial answers support tickets in a week or so.

saran (!empty($user->lang['WROTE'])) ? $user->lang['WROTE'] : ucwords(strtolower(str_replace('_', ' ', 'WROTE'))):
The default 50 GB is insufficient for my content. How do I increase the storage?


Click on the credit card in the toolbar to open the billing settings:
(!empty($user->lang['ATTACHMENT'])) ? $user->lang['ATTACHMENT'] : ucwords(strtolower(str_replace('_', ' ', 'ATTACHMENT'))):
Screenshot_2019-05-30 SAM Broadcaster Cloud - Manage Station.png
Screenshot_2019-05-30 SAM Broadcaster Cloud - Manage Station.png [ 8.14 KiB | Viewed 2907 times ]


You might need to switch your plan to "Custom" in order to have the storage select box or it will automatically switch to custom.
(!empty($user->lang['ATTACHMENT'])) ? $user->lang['ATTACHMENT'] : ucwords(strtolower(str_replace('_', ' ', 'ATTACHMENT'))):
Screenshot_2019-05-30 SAM Broadcaster Cloud - Select Station(1).png
Screenshot_2019-05-30 SAM Broadcaster Cloud - Select Station(1).png [ 18.17 KiB | Viewed 2907 times ]

It's important to note that the default packages don't give you any discount over a custom plan with the same features.

_________________
Benedikt Bauer - SVS (Spacial Volunteer Support)

Shop for readymade PAL scripts by countrywesterndj - Or get a custom script made by me (or others)

My Project:
Send "Now Playing" from SAM to Twitter and/or Facebook | Sourcecode


Top
 Profile  
 
PostPosted: May 30th, 2019, 10:26 am 
Offline
New User
New User

Joined: May 29th, 2019, 10:36 pm
Posts: 5
Excellent. Thank you. It solved the problem.


Top
 Profile  
 
Display posts from previous:  Sort by  
 [ 3 posts ] 

All times are UTC - 6 hours [ DST ]


Who is online

Users browsing this forum: Bing [Bot] and 25 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group